Wednesday, November 6, 2013

Samsung Color Laser Printer (CLP-325W)


Product Description

The beautifully designed Samsung CLP-325W has a small 12.3" x 9.6" footprint, to fit comfortably and stylishly on a credenza, a cabinet or a corner of your desk. It offers a blend of beauty and practicality, with rounded edges, a chic black finish and a convenient one-touch Wi-Fi setup and power switch located on the front panel. Connect quickly and securely to your wireless network with the touch of a button, via the CLP-325W’s Wi-Fi Protected Setup (WPS). Simply select WPS on your WPS-supporting router, then press the One Touch WPS button on your CLP-325W.


Product Details

  • Brand: Samsung
  • Model: CLP-325W
  • Number of items: 1
  • Dimensions: 13.90" h x 20.70" w x 17.60" l, 29.32 pounds

Features

  • The beautifully designed Samsung CLP-325W has a small 12.3" x 9.6" footprint, fit comfortably and stylishly
  • Connect quickly and securely to your wireless network with the touch of a button, via the CLP-325W?s Wi-Fi Protected Setup (WPS)
  • Samsung?s innovative polymerized toner delivers outstanding print quality
  • Samsung's polyermerized toner process involves a wax layer and fine fusing,
  • Samsung is committed to creating more efficient, more environmentally conscious technologies
  • Protects printouts against folds and smudges, while reducing paper curl and jam

Customer Reviews

Most helpful customer reviews

176 of 179 people found the following review helpful.
How do I love thee? Let me count the ways...
By Ammy_Evaluator
This is my first personal laser printer and I must say Samsung has achieved the impossible with the CLP-325W.

An excellent quality color laser printer, with the easiest network install ever, and a price that made my mouth water - an amazing trifecta!

Okay, with all that hyperbole out of the way...where do I begin?

1. The wireless install was absolutely painless. I powered on the printer, enabled WPS (Wifi Protected Setup) on my router (Netgear N600 Wireless Dual Band Gigabit Router WNDR3700), and then pressed the WPS button on the printer's console. In less than a minute, my printer was online and a test page rolled out! No hassles with specifying my network SSID or password. This was the first time that I'd used WPS, and was pleasantly surprised by how smoothly it went.

2. The software install went just as smoothly. I picked the custom install, opted for the wireless connection, let it search for the printer - which it promptly found, and then installed the printer driver and SmartPanel (which lets you monitor the printer's status) - both of which took less than 42 MB of space. Much much less than what HP printers tend to add to your workstation.

3. The printer's status can be accessed either via Smart Panel, which displays the amount of toner remaining (in %), etc. However, the web browser built into the printer is the bees knees. You can pretty much monitor every single fact about the printer from here. For instance, it tells you the rated capacity of the starter toner cartridges (1000 for black, and 700 for CMY); the usage of the fuser, belts, and rollers; networking information; etc.

4. The quality of the printing is not quite as good as the commercial color printers - but what were you expecting? The quality of photos and print however met and even exceeded my expectations. Text is very crisp and sharp even down to 8 points, and photos are very pleasing when rendered.

5. You do need 4 toner cartridges (C, M, Y, K) - but these seem to be reasonably priced compared to the competition, and are also easily available on Amazon. For e.g., Samsung Cyan Toner Cartridge for CLP-325W and CLX-3185FW (CLT-C407S).

Other comments:
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1. The smell for the first night is foul - and strangely enervating/nauseating. Fortunately it dissipates fairly quickly.

2. The user manual supplied with the printer is pitiful. A better one is available on the CD. Interestingly, while the manual didn't display at all in Chrome, it worked fine in IE and Firefox.

3. Ditto for the web browser on the printer. Use IE for a problem free experience.

In conclusion - this might very well be one of the best value-for-money printers out there. I was torn between this one and the HP 1525, but the lower price on this unit, and the reviews on its predecessor (the CLP-315W) tilted the balance in its favor.

I'll update this review should I encounter any problems, but for now I'm a very happy camper.

Updated 03/20:
When this printer's local IP address changes (usually when I reset my router, or also when I unplugged the printer to move it to a new location), my applications can no longer detect the printer. In such cases, the easiest fix is to re-run the 'Samsung Printers > Samsung CLP-320 Series > Maintenance' program installed during printer setup. This will locate the printer at its new address on the network.

A better solution, if your router supports it, is to use DHCP Address Reservation to reserve an IP address for this printer.

Happy Printing!

73 of 74 people found the following review helpful.
Very interesting
By BuzzMega
Compared to color lasers of the past, this one's a champ in size, ease of use, cost and image quality. That said, the Samsung customer service system is ...ah... primitive. As is the cost structure for feeding the thing after purchase. Toner replacement costs and a new image drum exceed the cost of a new one, by about 170%, yet are only acout 160% more images per set. The carts that come in it are good for about 700 images (color). New ones are good for 1000, they say. A full set of CMYK carts is about $220, and a new drum is around $50, if you need it (at about 10000 pix). But a whole new printer is just $150-ish. The math is all &$@%¥£!!

If the toner carts were reload able for $30 each, the thing would make more sense. Third party toner powder replacement? Messy and most likely lower performance. Do the google.

When I had a problem, I used the Samsung site's customer service system. No reply AT ALL. Nothing. Confirmation that they received it was on the transmission page, but no reply.

Avoid super thick paper. Use premium heavy laser paper, please. Images can be very nice--near ink jet to most viewers. Colors are only a tad lower in vibrance than photo ink jet. It will take a great deal of testing to get used to how it portrays things. Dark images EAT toner quicker. Cost per sheet is in the $0.25 range initially. that's toner + paper computed against bargain initial cost.
You might shave a few cents off that with replacement carts, but not much.

Bottom line: it will be great while it lasts.

Note. Seller was fine. Samsung gets the low star rating.

45 of 48 people found the following review helpful.
Printer was OK whike it worked, customer support is non-existent
By A. Kelly
I bought this printer because I was looking for a cheap color laser printer. Overall the reviews were fairly positive. It worked like a charm...for 4 months. Then it indicated I was low on black toner. I bought black toner, and turned the printer back on. What was a flashing red light turned solid, and the printer would not print. I contacted customer suppoort online. They told me to clean the printer and send them the serial number on the toner to make sure I was using genuine Samsung cartridge. I did that. The problem did not go away. The Smartpanel software gave me a "Home Dev. Error" message and I contacted customer support again. Then finally after 6 weeks of waiting for a response, I contacted them again, telling them how disappointed I was the lack of response and how I would like to get the problem resolved preferably before warranty runs out. So they gave me a link for requesting service. I clicked on it, filled the form out, clicked to send it, and guess what...online service requesting is not available for my product. What? The page said to call a 800 number. By this time I was so incensed I sent thm another message, telling them they have wasted enough of my time, and that all their consumers should be able to avail of online service requests. I said I was not going to call the number, and that I prefer to let people know how seriously badly they treat customers.

See all 137 customer reviews...

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